I have finally completed the mount points setup for the second HP-UX server which is connected to a SAN system for another customer. The external SAN storage requirement was for at least 1TB to be configured solely for this server. This was done yesterday.
On the same day, I got questions from the team, asking me whether we should have a KnowledgeBase or 1st level troubleshooting guide for helpdesk. In order to address this, I spent about 3hrs last night creating the guide, will send to the team for comments or inputs.
There was also the question of data migration/batch support, one colleague claimed that he played multiple roles doing both in some weeks, which I presumed that he meant this is unfair. Ok, I will think about this, in fact, I'm more willing to scrap this batch support thing, let's see whether they are in favour.
On the same day, I got questions from the team, asking me whether we should have a KnowledgeBase or 1st level troubleshooting guide for helpdesk. In order to address this, I spent about 3hrs last night creating the guide, will send to the team for comments or inputs.
There was also the question of data migration/batch support, one colleague claimed that he played multiple roles doing both in some weeks, which I presumed that he meant this is unfair. Ok, I will think about this, in fact, I'm more willing to scrap this batch support thing, let's see whether they are in favour.
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