After working with the customer, finally, managed to get VPN thing to work. In order to get it to work, we will need a CIP program, one that reads the certificate or key "saved" in the Smart card's chip, and the Cisco VPN client (v4.8.0.1.0300) program to make the VPN connection possible.
The problem that we encountered was that the subnet we were assigned to, based on our connecting ID, was not correct, so we could not access some of the Lotus Notes databases located within the customer's network. The network guys resolved that and now it's working fine.
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