An incident happened today, a foreign currency job was wrongly submitted to run, resulted in wrong report being generated and possibility incorrect updates on the database.
From the Operator's side of the story, he claimed that he did check and verify correctness before the submitting the report to run. From the Apps' side, they claimed an account ID was wrongly updated. Deadlocked!
What I was get the database table name from Apps, which is supposedly to be "updated", and ask the DBA to check the audit trail. The DBA couldn't find it, so we had to proceed to restore the previous day's database data and check whether changes were done, and by who. Need to recall the tapes from offsite, so have to wait....
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